How does LoanHQ support FCA Consumer Duty?

Vulnerability flags, affordability evidence and fair-value testing are built into the workflow, so the assessment and the evidence behind it are captured as part of lending rather than reconstructed afterwards.

Can LoanHQ use Open Banking for income verification?

Yes. Verified income and expense data can be pulled via TrueLayer or Plaid at application time, which sharpens affordability decisions compared with self-declared figures or uploaded statements.

Which payment rails does LoanHQ support in the UK?

Direct debit collections on BACS, same-day pay-outs on Faster Payments, and CHAPS where a same-day high-value transfer is needed.

Which credit bureaus does LoanHQ integrate with in the UK?

Experian UK, Equifax UK and TransUnion UK for credit data, plus Onfido for document and biometric identity verification.

Lending software · the United Kingdom

Run a lending business in the United Kingdom.

FCA-regulated consumer and SME lenders in the UK use LoanHQ to meet TCF, CONC, and Consumer Duty expectations while shipping products faster.

Local currency: GBP support out of the box
Familiar with FCA expectations
Integrated with bank rails and KYC providers used in Europe

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Region

Europe

Currency

GBP

Regulator

FCA

Local market notes

·Open Banking for income verification
·FCA Consumer Duty alignment
·Vulnerability assessment workflow

Bank rails in the United Kingdom

Disburse and collect through the rails your borrowers already use.

Faster PaymentsBACS Direct DebitOpen BankingCHAPS

Identity + KYC

Verify borrowers with providers commonly accepted by FCA.

Experian UKEquifax UKTransUnion UKOnfido

Built for the United Kingdom

What lenders in the United Kingdom get from LoanHQ.

Consumer Duty workflow

Vulnerability flags, affordability evidence, and fair-value testing built in.

Open Banking intake

Pull verified income and expense data via TrueLayer or Plaid for sharper decisions.

BACS + Faster Payments

Direct debit on BACS, same-day pay-outs on Faster Payments.

Questions

Lending in the United Kingdom, answered.

How does LoanHQ support FCA Consumer Duty?: Vulnerability flags, affordability evidence and fair-value testing are built into the workflow, so the assessment and the evidence behind it are captured as part of lending rather than reconstructed afterwards.
Can LoanHQ use Open Banking for income verification?: Yes. Verified income and expense data can be pulled via TrueLayer or Plaid at application time, which sharpens affordability decisions compared with self-declared figures or uploaded statements.
Which payment rails does LoanHQ support in the UK?: Direct debit collections on BACS, same-day pay-outs on Faster Payments, and CHAPS where a same-day high-value transfer is needed.
Which credit bureaus does LoanHQ integrate with in the UK?: Experian UK, Equifax UK and TransUnion UK for credit data, plus Onfido for document and biometric identity verification.

Start lending in the United Kingdom this month.

Configure your products, plug in your bank rails, switch on KYC — go live in days.

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