LoanHQ
Platform · Borrower portal

A portal borrowers actually use.

Mobile-first, fast, and fully branded to your storefront. Borrowers apply, sign, pay, and check balances themselves — saving your team thousands of support calls.

Mobile-first by default

Designed for the phone first; works seamlessly on desktop too. No native app required.

Application + signing

Borrowers complete applications, upload documents, and e-sign agreements in one flow.

Balances + history

Live view of outstanding balance, next payment, and full repayment history.

Self-service repayment

Pay in one tap — card, bank transfer, or USSD — with receipt issued automatically.

Reminders + nudges

Upcoming-payment reminders by SMS, email, or in-app push — fully configurable.

Secure by design

TLS in transit, encrypted at rest, with biometric login on supported devices.

How it works

The borrower's journey, end to end

  1. 01

    Apply

    Sign up, complete KYC, and submit an application in under 8 minutes on a phone.

  2. 02

    Get approved

    Receive decision and signed offer documents directly in the portal.

  3. 03

    Manage + repay

    View balance, schedule, and pay — all without contacting your team.

Embed in your brand

Use your subdomain, your logo, your colours. The borrower never sees LoanHQ.

Custom subdomainBrand themingCustom email templatesWhite-label

Give borrowers the experience they expect.

Stand up a branded borrower portal in minutes — and stop fielding repayment questions over WhatsApp.

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